From Humble Beginnings
Nashville Pallets was founded in 1998 by a group of logistics professionals who saw an opportunity to create value from what others considered waste. Starting with just a small lot and a single truck, we began collecting used pallets from local businesses.
Our founding principle was simple: quality pallets do not need to end up in landfills. By repairing and reconditioning used pallets, we could provide businesses with cost-effective solutions while reducing environmental impact. That principle continues to guide us today.
Our Journey
Key milestones in our growth from a small recycling operation to Middle Tennessee's leading pallet provider.
The Beginning
Nashville Pallets was founded by a group of logistics professionals who saw an opportunity in used pallet recovery. Starting with a small lot and a single truck, we began collecting pallets from local businesses.
- Founded in La Vergne, Tennessee
- Started with 3 employees
- First customer: local manufacturing plant
- Monthly volume: 500 pallets
First Major Contract
Secured our first major ongoing contract with a regional distribution center. This milestone provided the stability needed to invest in equipment and expand operations.
- Contracted 2,000 pallets monthly
- Purchased first forklift
- Hired dedicated repair team
- Expanded to 6 employees
Service Expansion
Expanded services beyond buying and selling to include pallet repair and custom manufacturing. This allowed us to serve a wider range of customer needs.
- Launched repair services
- Added custom manufacturing
- Opened larger facility
- Fleet grew to 3 trucks
Quality Certification
Implemented formal quality control processes and grading standards. Became known for consistent quality and fair grading throughout the region.
- Established A/B/C grading system
- Hired quality control manager
- Achieved 98% customer satisfaction
- Monthly volume: 10,000 pallets
Facility Upgrade
Moved to a larger 5-acre facility with modern equipment. Despite the recession, our commitment to customer service helped us maintain strong relationships.
- Relocated to current facility
- 30,000 sq ft processing area
- Automated sorting systems
- Weathered economic downturn
Fleet Expansion
Significantly expanded our delivery fleet to better serve the growing Nashville metropolitan area. Introduced same-day delivery services.
- Fleet expanded to 8 trucks
- Same-day delivery launched
- GPS tracking implemented
- Expanded service area
Zero Waste Achievement
Achieved our goal of zero landfill waste. Every pallet that comes through our facility is either repaired, recycled, or repurposed into valuable products.
- 100% sustainable operations
- Recycling partnerships established
- Mulch production started
- Environmental certification received
Heat Treatment Services
Installed our first heat treatment chamber to provide ISPM 15 certified pallets for international shipping. Opened new opportunities with export-focused businesses.
- ISPM 15 certification obtained
- Heat treatment chamber installed
- Export customer base grew 200%
- International shipping expertise
Technology Investment
Invested in inventory management systems and customer portals. Improved efficiency and customer service through technology.
- Digital inventory tracking
- Online ordering system
- Automated invoicing
- Customer portal launched
20th Anniversary
Celebrated two decades of service to Middle Tennessee. Launched community partnerships and job training programs.
- Community partnership programs
- Job training initiatives
- Employee milestone bonuses
- 500+ active customers
Pandemic Response
Adapted operations to support essential businesses during COVID-19. Implemented safety protocols while maintaining uninterrupted service.
- Essential business status maintained
- Safety protocols implemented
- Supported healthcare logistics
- Zero service interruptions
Capacity Expansion
Doubled our processing capacity to meet growing demand. Hired additional staff and invested in new equipment.
- Processing capacity doubled
- Team grew to 45 employees
- New repair equipment installed
- Monthly volume: 50,000 pallets
Looking Forward
Continuing to invest in sustainability, technology, and customer service. Positioned for continued growth while maintaining our commitment to quality.
- Sustainability roadmap 2030
- Technology modernization
- Expanded service offerings
- Regional expansion planned
Values That Guide Us
The principles that have guided our company since 1998.
Quality First
From day one, we have committed to providing only quality pallets that meet our strict standards. Every pallet is inspected before it leaves our facility.
Customer Focus
Our growth has been built on long-term relationships with customers who trust us to deliver consistent quality and service.
Environmental Responsibility
We pioneered sustainable pallet practices in Nashville and continue to lead in recycling and waste reduction.
Community Commitment
Nashville is our home. We are proud to support local businesses, create jobs, and contribute to our community.
Our Team
Behind our success is a dedicated team of professionals committed to excellence.
Operations Leadership
Our operations team brings decades of combined experience in pallet processing, logistics, and quality control.
Customer Service
Dedicated account managers ensure every customer receives personalized attention and quick response to their needs.
Quality Control
Trained inspectors maintain our strict grading standards and ensure consistent quality throughout our inventory.
Logistics & Delivery
Our fleet team coordinates efficient pickup and delivery services across Middle Tennessee.
Join Our Team
We are always looking for hardworking individuals who share our commitment to quality and customer service. Nashville Pallets offers competitive wages, benefits, and opportunities for growth.
Contact Us About OpportunitiesLooking to the Future
As we look ahead, Nashville Pallets remains committed to the same principles that have guided us for over 25 years: quality products, excellent service, and environmental responsibility.
We continue to invest in our facility, our team, and our community. Our goal is to be the pallet partner of choice for businesses throughout Tennessee and beyond for the next 25 years and beyond.
- Continued technology investments
- Expanded service offerings
- Enhanced sustainability initiatives
- Regional growth opportunities
- Community partnership expansion
Be Part of Our Story
Join the hundreds of businesses that have trusted Nashville Pallets for their pallet needs. Experience the difference that 25+ years of dedication makes.